Failed in Product Quality Assurance? HERE’S WHAT YOU NEED TO DO

We all understand the value of providing exceptional service, yet despite our best efforts, problems with quality assurance programs can occasionally arise. If your Quality Assurance Inspection is experiencing roadblocks, this article lists some common steps that you can take to get your business back on track. 

Common Quality Control Pitfalls

Before jumping to the solutions, it is important to understand the common pitfalls you might face during Quality Assurance Inspection.

• Poor quality, where the goods fall short of expected standards
• Poor packaging renders the goods undesirable
• Mislabelling occurs when a product’s label is deceptive
• Cosmetic defects or a lack of the desired level of aesthetic appeal in the items
• Inconsistent quantity reporting occurs when the amount of ordered or reported does not correspond to the number of goods packed for shipping.

Steps To Get Your Quality Assurance Inspection Back On Track

Here is a step-by-step guide on what to do if a pre-shipment product inspection is unsuccessful:

1. Recognize & Communicate the Difficulties

Find out what led to the inspection’s failure.  Is that the only cause, or may there be others? The best method to find a solution is first to identify the problems, thus, this should be your starting point. As a result, do a comprehensive inspection of the products and identify any defects. Communication is crucial because the supplier may not be aware of these shortcomings and otherwise wouldn’t know what to fix.

• Prepare a Supplier Corrective Action Report

The conclusions of your inspection are essentially reported in a Supplier Corrective Action Report. It draws attention to a number of crucial elements, such as all problems that have been found, their alleged causes, and the best solutions.

It’s also a good idea to make your report clear. Avoid noting small flaws as much as possible because doing so will make the rectification period continue longer.

• Check Your Shipment Again

The supplier will take all required actions to solve any issues as soon as possible. However, don’t just take their word for it; double-check the goods before releasing the shipment. It would also be wise if you used that time to suggest preventative and corrective actions the supplier should follow the next time you place an order.

To Wrap Up

You need assurance as a buyer that your orders satisfy all predetermined conditions. For this reason, before confirming the order, you must ensure that you and your supplier agree on acceptable standards.

InHouse offers you complete support in terms of Quality Assurance Inspection and more. Get in touch with us to learn how our services can help make your business processes smooth.

Contact us today to find out how we can tailor a solution for you.